Get in touch

Ask us anything

Call, email, or fill in the contact form. We’ll get back to you as soon as we can.

Lucis One, High Tech Campus 91

5656 AG, Eindhoven

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Need technical support?

Are you a Zenya user with a question about how something works, a feature, a malfunction, or a support request?

Head to My Zenya. You’ll find everything about your organisation, support options and contact options there.

Can’t log in? Please get in touch with your internal Zenya admin or contact person. They can manage your access or register a new account for you.

Want to see Zenya in action?

We’d love to show you what it can do for your organisation. Request your personal demo now!

Request your demo

Get in touch

Got a question about Zenya, or want more information? Fill in the contact form below.

How can we help you?

CONTACT DETAILS

Can I just call or email you?

Of course! Give us a call between 8am and 6pm on +31 (0)40 848 58 68 or send your question to info@zenya-software.com.

COMPLAINTS AND REPORTS

How do I file a complaint?

Got a complaint? We’d genuinely like to hear it. Share your thoughts through our complaint form.

YOUR VISIT

Where can I visit you?

Got an appointment? We’d love to welcome you at our building, Lucis One, at High Tech Campus 91, 5656 AG Eindhoven.

Where can I park during my visit?

We’re easy to reach via the High Tech Campus exit off the N2. You can park close to the building in one of the many car parks. P9 is the closest.

Can I get to you by public transport?

Definitely! From the Eindhoven, HTC/Vijver bus stop, it’s less than a five-minute walk to our office.

TECHNICAL SUPPORT

How do I contact the service desk?

Head to My Zenya to ask questions and create support tickets. You can also respond to existing tickets there.

How do I report an outage?

Go to My Zenya and log in with your account. You can report outages there 24/7.

Where do I report bugs or missing features?

Same place! You can also report bugs and missing features via My Zenya.

Where can I find the lastest software updates?

You can find the patch notes of all our releases here: https://update.zenya-software.com.

BUSINESS & PARTNERSHIPS

Who do I contact about invoices?

Send an email to finance@zenya-software.com and we’ll get back to you.

Where can I ask about order planning?

Send an email to projectenbureau@zenya-software.com and we’ll help you out as soon as we can.

Who do I contact about marketing or PR?

Want to collaborate, or have a marketing or PR question? Send it to marketing@zenya-software.com.

Where can I find the data processing agreement?

We sign a data processing agreement with every organisation that uses our software, so we’ve got clear arrangements in place for handling personal data. You’ll find more information on this page.