Get in contact with us for questions about Zenya software

Our FAQ will give you a helping hand

Want to see if you can figure it out yourself first? We’ll get you started with our most frequently asked questions.

Can I find the latest software updates somewhere?

Yes, you can! You can find them at https://update.infoland.eu/.

How do I request a quote?

Fill out the contact form at the bottom of the page and let us know what you need. We will get back to you and prepare a personalized quote for you.

How do I report a malfunction?

Go to my.zenya-software.com, where you can report malfunctions 24/7. You need an account for this.

How do I contact the service desk?

Go to my.zenya-software.com. Here you can ask questions, view the status of tickets and respond to tickets already being processed by us. You need an account for this. Of course, you can also call the service desk directly. Just scroll down for that!

What APIs and links does Zenya work with?

All information about APIs and links can be found at https://developer.zenya-software.com/.

How do I file a complaint?

Do you have a complaint? Let us know via our complaint form.

Where can I go for questions about invoices?

Send an e-mail to finance@zenya-software.com so we can answer your question.

Who should I contact for questions about scheduling an order?

Please send an email to projectenbureau@zenya-software.com to receive further assistance as soon as possible.

Who should I contact for questions regarding recruitment?

Send an e-mail to hr@zenya-software.com.

Where do I report bugs or missing functionality?

Go to my.zenya-software.com. Need help reporting a bug or (missing) functionality? Please contact us.

Where can I go with questions for marketing?

Send us an email at marketing@zenya-software.com.

How do I find the Zenya community?

You can find our community at community.zenya-software.com. Together. Knowledge. Sharing. That’s the motto of our active community, where you can ask questions and share knowledge!

Where can I find the processing agreement?

To make clear agreements about the processing of personal data, we enter into a processor agreement with every organization that uses our software. More information can be found on this page.

Prefer to speak to someone directly?

No complicated smoke signals or carrier pigeons are needed for that. Our reception and service desk are at your service between 08:00 AM and 06:00 PM!

Contact details

General number: +31 (0)40 848 58 68
E-mail: info@zenya-software.com

Service desk: +31(0)40 848 58 48

Where can you find us?

Of course, you are welcome to make an appointment and drop by our office at the High Tech Campus in the Lucis One building.

Parking

Coming by car? Lucis One can be reached via the High Tech Campus exit from the N2 motorway. You can easily park next door in one of the many car parks, P9 being the closest.

Public transport

We are easy to reach by public transport via the bus stop Eindhoven, HTC/The Strip. You get off right at our doorstep!

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