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What is CAPA management?

CAPA (Corrective And Preventive Actions) management entails implementing improvements in an organisation’s processes to eliminate the causes of non-conformities or other undesirable situations.

These are often actions that are required by legislation and/or regulations, but more organisations are now focusing on actions that fall outside of these. And this creates opportunities.

CAPA management solution

Zenya is a complete (modular) solution that helps organisations automate and optimise the processes around corrective and preventive actions (CAPA).

This includes the reporting and handling of complaints, deviations, audits and other registrations related to quality, safety, health and environment. 

It offers organisations the opportunity to follow the entire process, from registration to execution and from assurance to implementation of improvement measures. It also provides perfect traceability related to CAPA processes, including change control.


  • The risk of lost or incomplete data is reduced thanks to a closed CAPA cycle.
  • It helps you to comply with standards (ISO 14001, 9001 and other international standards).
  • It gives you a flexible and controlled environment with fully customisable CAPA workflows.
  • It reduces the risk of recurring incidents by securing and recording the proposed CAPA solution(s).
  • It shortens the lead time of the CAPA cycle and reduces operational costs through increased efficiency.
  • It improves the efficiency of quality and operational processes by integrating your CAPA management system with other audit, document and process management and enterprise resource planning (ERP) systems.
  • It helps you to generate reports and management information easily.

Want to know more about our software?

Want to find out about the benefits for your organisation or do you have a specific question? Ask one of our specialists. Contact us.

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can do for your organisation

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