CAPA (Corrective And Preventive Actions) management entails implementing improvements in an organisation’s processes to eliminate the causes of non-conformities or other undesirable situations.
These are often actions that are required by legislation and/or regulations, but more organisations are now focusing on actions that fall outside of these. And this creates opportunities.
Zenya is a complete (modular) solution that helps organisations automate and optimise the processes around corrective and preventive actions (CAPA).
This includes the reporting and handling of complaints, deviations, audits and other registrations related to quality, safety, health and environment.
It offers organisations the opportunity to follow the entire process, from registration to execution and from assurance to implementation of improvement measures. It also provides perfect traceability related to CAPA processes, including change control.