Prevent non-conformities with CAPA management

What is CAPA management?

CAPA (Corrective And Preventive Actions) management entails implementing improvements in an organisation’s processes to eliminate the causes of non-conformities or other undesirable situations.

These are often actions that are required by legislation and/or regulations, but more organisations are now focusing on actions that fall outside of these. And this creates opportunities.

Does Zenya offer a CAPA management solution?

Zenya offers a complete qualitymanagement solution which helps organisations automate and optimise the processes around corrective and preventive actions (CAPA).

This includes the reporting and handling of complaints, deviations, audits and other registrations related to quality, safety, health and environment.

It offers organisations the opportunity to follow the entire process, from registration to execution and from assurance to implementation of improvement measures. It also provides perfect traceability related to CAPA processes, including change control.

What are the advantages of CAPA in Zenya?

The risk of lost or incomplete data is reduced thanks to a closed CAPA cycle.
It helps you to comply with standards (ISO 14001, 9001 and other international standards).
It gives you a flexible and controlled environment with fully customisable CAPA workflows.
It reduces the risk of recurring incidents by securing and recording the proposed CAPA solution(s).
It shortens the lead time of the CAPA cycle and reduces operational costs through increased efficiency.
It improves the efficiency of quality and operational processes by integrating your CAPA management system with other audit, document and process management and enterprise resource planning (ERP) systems.
It helps you to generate reports and management information easily.

Frequently asked questions

Questions? We're happy to help

How does Zenya support traceability and change control within CAPA workflows?

With Zenya, every step—from change requests to CAPA actions—is logged clearly: who did what and when. That ensures full traceability and audit-ready change control.

Can we generate CAPA actions directly from incidents, audits or risk assessments using Zenya?

Yes. Zenya FLOW lets you link CAPA actions straight to incident reports, audit findings or risk analyses, assign owners, set deadlines, and track progress in dashboards.

What options does Zenya offer for root cause analysis in a CAPA process?

Zenya supports several analysis methods, including PRISMA, TRIPOD, BowTie or standard Root Cause Analysis templates. You pick what fits best per case.

How does Zenya help healthcare organisations comply with ISO standards through CAPA management?

For labs and care settings, Zenya ensures version-controlled documents, structured deviations and complaints, internal audits and CAPAs, all aligned with standards like ISO 15189, ISO 17025 and ISO 9001.

Curious about what Zenya can do for your healthcare organisation?

Contact our experts without obligation! We will be pleased to brainstorm with you.

Request your demo Or get in touch with an expert

What is CAPA management?

Does Zenya offer a CAPA management solution?

What are the advantages of CAPA in Zenya?

Questions? We're happy to help

How does Zenya support traceability and change control within CAPA workflows?

Can we generate CAPA actions directly from incidents, audits or risk assessments using Zenya?

What options does Zenya offer for root cause analysis in a CAPA process?

How does Zenya help healthcare organisations comply with ISO standards through CAPA management?

Curious about what Zenya can do for your healthcare organisation?

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