Organisations that want to remain successful in the future are not sitting still. Especially not when it comes to the adoption of new technological developments.
Themes such as big data, analytics, robotisation and artificial intelligence (AI) are high on the agendas of organisations that want to move forward and take the lead in smart and efficient work methods. But what does this have to do with document management?
Many organisations use document management for quality assurance purposes. This way, employees have access to correct, up-to-date and approved information at any location and at any time. This reduces the risk of errors and also makes it possible to work faster and more efficiently.
Smart search algorithms allow quick access to the right documentation. But once you get to the right document, challenge two begins: where in the 50 pages is the exact information you need at that moment? Interactive documents are the answer!
The ease of use and the speed with which users can access the right documents are always the main focus. This is also reflected in the way organisations set up their file management.
In this final phase, the focus is on our most valuable asset: time! For how do we ensure that employees can work even more intelligently and efficiently and thus have more time for the work that really matters?
With the introduction of interactive documents, scrolling through static, boring, long and time- consuming documents is a thing of the past. Interactive documents significantly improve the speed and applicability with which users receive information.
It marks the next step towards the phase in which Artificial Intelligence (AI) becomes part of efficient document management.
But how exactly do these interactive documents work?
Suppose a nurse at a regional hospital is on her way to a patient will get intravenous treatment. She walks into the room, sees that it is a child and that there is a new IV system that she has to use.
Although she practised it once a few weeks ago, she forgot exactly how to do it. Where previously she had to search for the right work instructions and then search for the right page in the document (because it concerns a specific action), interactive documents make this a lot faster.
By using the interactive document, she saved at least 10 minutes and the risk of errors was greatly reduced.
This is, of course, just one example; there are countless situations in other sectors and for other professions where the right information at the right time makes all the difference.
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