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Healthcare
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Risk management as an opportunity for disability organisation ORO

These are challenging times for disability care organisations. Turnover and results are under pressure due to agreements made in The Hague and the increasing competition. The transition from the AWBZ (general law on exceptional medical expenses) to the WMO (social support act) has heightened the uncertainty. ORO has turned these developments into an opportunity to become […]

Incident management at LUMC: structured in 66 types of reports

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At Leiden University Medical Centre (LUMC), six security guards are walking around the premises at any time of the day. They ensure a safe environment in and around the hospital 24/7. When it was time, in 2018, to replace the former incident management system for registering and following up reports, the Zenya FLOW module turned out […]
Entree van het Leids universitair Medisch Centrum