Smart software for better quality in healthcare.Intuitively working on quality of life and care
In home care and residential care organisations, everything revolves around personal attention, well-being and support with daily actions. At the same time, you want to comply with agreements, protocols and quality standards, preferably without complicated administration or wasted time. At Zenya, we understand this.
With our solutions, you easily record what is needed, identify risks before they become incidents and immediately turn reports into improvement actions. This way, you ensure quality and safety in a well-organised way and you can easily demonstrate that everything is in order. We connect our software to your daily practice in the care sector. We make it intuitive and efficient, so you have more time for what really matters: supporting clients to live as pleasantly and independently as possible.
Zenya in practice
Carers constantly switch between residents and clients during their route, each with their own tools and preferences: from help with dressing and undressing to protecting fragile skin. If you are on location but still in doubt, you want to be able to open the current step-by-step plan on your phone or tablet without too much fuss.
A central library with all protocols and procedures gives that convenience. With smart search filters, AI Search or an on-site QR code, you can find the right document in seconds. Moreover, we also make it easy to keep documents up-to-date – with clear responsibilities, workflows and notifications – so you can be sure you have the right protocol in front of you. Less time is spent searching and the focus stays on the client.
A loose carpet at the front door, an incorrect walker setting or a forgotten action: small things can have a big impact on mobility and quality of life. As a carer, you want to be able to easily report such signals, share them with colleagues and follow up. That way, you prevent it from growing into a bigger problem.
A shared risk management environment makes this easier. A single dashboard shows which risks have the highest priority, which measures are ongoing and when reassessment is needed. Task lists and notifications ensure that no one loses track of a check or review, keeping risk awareness alive in the team.
Things sometimes go wrong while providing care; unfortunately, this can never be completely avoided. But when something does happen, you want to be able to register it easily and clearly. Reporting incidents and complaints in Zenya is intuitive and fast, whether you are on location or at your desk. Each report automatically reaches the right colleague, who can easily track progress and deadlines to ensure feedback within the legal deadline.
Within the same workflow, you can immediately start an improvement action, including a clear owner and deadline for follow-up. These actions are immediately visible in a team dashboard, where reminders and progress bars show which steps still require attention and which actions have already been completed. In this way, every report grows into a complete learning and improvement cycle.
Besides day-to-day care, you also have to deal with external checks and audits, such as unexpected visits from municipalities, care offices or inspections. You don’t want to have to search for documents and evidence, but want to be able to show quickly and clearly that you have everything organised properly.
Zenya brings together planning, checklists, findings and supporting documents in one clear environment. Findings automatically get an owner and clear deadlines, and all actions are immediately traceable. With one click you get an up-to-date report, so you can confidently demonstrate that your organisation has a grip on quality, safety and compliance. This leaves more time for what really matters: attention and good care for your clients.
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Zenya is more than software. We help you implement smart solutions within your organisation—whether you’re just getting started or looking to go deeper. Our consultants are here to support you with guidance, advice, and training.
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