Frequently asked questions
Questions? We're happy to help
How does Zenya help us comply with laws and regulations such as NIS2, ISO or HACCP?
Zenya supports demonstrable compliance with laws and regulations by making processes, risks, controls and documentation central and manageable. Think of automated workflows for reports, audits or policy updates. This allows you to quickly show during an inspection or audit that you have your processes under control.
Can mechanics, operators or drivers also easily work with Zenya?
Yes, Zenya is designed for ease of use, even outside the office. Through an app or mobile browser, employees can file notifications, access documents or complete checklists on the shop floor or on the move.
How does Zenya ensure that only the right people have access to documents and notifications?
With Zenya, you work with roles and rights. This means that each user only has access to the information needed for his or her function. This keeps sensitive information protected and minimises the risk of errors or misuse. You decide who can read, edit or approve.
Is Zenya suitable for managing technical procedures, maintenance instructions and inspection reports?
Absolutely. In Zenya, you manage technical documents and procedures centrally and version-controlled. You can link work instructions to assets, processes or risks and use read receipts to ensure employees are always working with the correct version. Inspection forms can also be created digitally, filled in and followed up.
Can we easily digitise our existing processes or forms in Zenya?
Yes, with Zenya you can quickly build your own forms, for example for incident reports, deviations, workplace inspections or improvement proposals. No programming knowledge required: you set everything up yourself, tailored to your organisation. This way, you digitise your existing processes step by step, without having to change everything.
How does Zenya support improving our safety and reporting culture?
Zenya makes reporting easy and accessible via mobile, tablet, laptop or desktop. You can customise report forms to suit your organisation and even enable anonymous reporting. By following up on reports and providing feedback, employees see that reporting makes sense. This increases trust and awareness.
How do we keep a grip on versions of documents and instructions in Zenya?
In Zenya, you always have insight into the current version of a document, including who approved it and when. Old versions are automatically archived. You can set read confirmations, so you can be sure employees are working with the correct information. This prevents errors and discussion.
How does Zenya support us during and after implementation?
As a Zenya client, you go through four steps: a kickstart to map out opportunities, a go live to get the solution ready, and an instruction phase so users can work independently. After that, your dedicated Customer Success Manager is your main point of contact, backed by our service desk and consultants for any question that comes up.