Smart organisation for better care
Fast decisions, high responsibility and ever-changing circumstances. That is what a day in the hospital looks like. You want to provide the best care, but meanwhile staff shortages are pressing on the teams, protocols are constantly changing and laws and regulations also have to be complied with.
Hard work alone won’t get you there. You need systems that support you, make your work easier and ensure that you are always prepared as an organisation. At Zenya, we help hospitals get quality, safety and compliance right, without sacrificing time for patients. We offer smart solutions, tailored to the practice that help healthcare professionals do what they love most: caring for people.
Zenya in practice
Hospital are dynamic. A change of medication, a new colleague, an unexpected situation with a patient. These are precisely the moments when you want to be able to rely on clear and up-to-date protocols. The easier it is to consult protocols, the more time you have left to provide personalised care to patients.
At Zenya, we help you create a clear overview with one central place for all protocols and procedures. Easy to keep up to date, and easily searchable thanks to smart filters and AI Search. Whether you are on a ward, working at the outpatient clinic or looking something up at home – via your mobile or desktop, you have the right information in just a few clicks. This not only saves time, but also provides structure for more continuity of care.
A mistake during handover, a patient who is dissatisfied or a near-incident in the OR. These are signals you would rather not get, but which you do want to learn from. In practice, incident reporting is often experienced as cumbersome, or there is little confidence that something actually happens with the reports. But this is essential for continuously improving the quality of care.
With Zenya, reporting incidents and complaints not only becomes easier, but also more valuable and transparent. Intuitive forms and workflows speed up the entire reporting process. But that’s not all: reports immediately arrive in the right place – and the right person – and are prepared for structured follow-up. Responsibilities are clearly defined, creating ownership and showing employees that their reports matter. In this way, the organisation grows step by step towards an open reporting culture in which trust and quality go hand in hand.
A hospital runs on hundreds of processes simultaneously, with as many potential risks: from patient safety and staff shortages to technical failures or data breaches. Zenya helps healthcare organisations make risks tangible and manageable. Everything comes together in one clear overview, where you can prioritise risks, track control measures and record responsibilities. Dashboards and reminders ensure that nothing goes out of sight.
The same goes for audits and compliance. At any moment, an audit can take place. Then you’d rather be well prepared and easy to demonstrate compliance with standards such as Qualicor Global, ISO 9001 or NEN 7510. With Zenya, you record all your obligations, standards and actions in one smart system. This keeps you in control, you see at a glance where you stand and you are always audit ready.
What happens to all those signals from incident reports, risk management and audits? If you bring them together in one place, you can see at a glance what is going well and what needs attention. Within Zenya you easily link those signals to concrete improvement actions. An intuitive workflow allows you to assign actions directly to responsible parties, set clear deadlines and monitor progress with smart dashboards and automatic notifications. This way, improvement remains self-evident, even during busy times on the ward.
This connection between functionalities is precisely what makes Zenya so powerful for hospitals. No fragmented programmes, but one central place to secure your entire PDCA cycle. Moreover, Zenya is easily linked to existing healthcare systems (such as the EHR), digital workstations and intranets. As a result, our software fits seamlessly with your daily practice: user-friendly, intuitive and focused on less administration and more space for care.
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Zenya is more than software. We help you implement smart solutions within your organisation—whether you’re just getting started or looking to go deeper. Our consultants are here to support you with guidance, advice, and training.
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