ennlbe-nlSmart software for better quality in healthcare.

Hospitals

Smart organisation for better care

Fast decisions, high responsibility and ever-changing circumstances. That is what a day in the hospital looks like. You want to provide the best care, but meanwhile staff shortages are pressing on the teams, protocols are constantly changing and laws and regulations also have to be complied with.

Hard work alone won’t get you there. You need systems that support you, make your work easier and ensure that you are always prepared as an organisation. At Zenya, we help hospitals get quality, safety and compliance right, without sacrificing time for patients. We offer smart solutions, tailored to the practice that help healthcare professionals do what they love most: caring for people.

Zenya in practice

What Zenya does for hospitals

Always access to the right protocols and procedures

Hospital are dynamic. A change of medication, a new colleague, an unexpected situation with a patient. These are precisely the moments when you want to be able to rely on clear and up-to-date protocols. The easier it is to consult protocols, the more time you have left to provide personalised care to patients.

At Zenya, we help you create a clear overview with one central place for all protocols and procedures. Easy to keep up to date, and easily searchable thanks to smart filters and AI Search. Whether you are on a ward, working at the outpatient clinic or looking something up at home – via your mobile or desktop, you have the right information in just a few clicks. This not only saves time, but also provides structure for more continuity of care.

From reporting “because you have to” to an open reporting culture

A mistake during handover, a patient who is dissatisfied or a near-incident in the OR. These are signals you would rather not get, but which you do want to learn from. In practice, incident reporting is often experienced as cumbersome, or there is little confidence that something actually happens with the reports. But this is essential for continuously improving the quality of care.

With Zenya, reporting incidents and complaints not only becomes easier, but also more valuable and transparent. Intuitive forms and workflows speed up the entire reporting process. But that’s not all: reports immediately arrive in the right place – and the right person – and are prepared for structured follow-up. Responsibilities are clearly defined, creating ownership and showing employees that their reports matter. In this way, the organisation grows step by step towards an open reporting culture in which trust and quality go hand in hand.

Creating peace in a fast-paced practice

A hospital runs on hundreds of processes simultaneously, with as many potential risks: from patient safety and staff shortages to technical failures or data breaches. Zenya helps healthcare organisations make risks tangible and manageable. Everything comes together in one clear overview, where you can prioritise risks, track control measures and record responsibilities. Dashboards and reminders ensure that nothing goes out of sight.

The same goes for audits and compliance. At any moment, an audit can take place. Then you’d rather be well prepared and easy to demonstrate compliance with standards such as Qualicor Global, ISO 9001 or NEN 7510. With Zenya, you record all your obligations, standards and actions in one smart system. This keeps you in control, you see at a glance where you stand and you are always audit ready.

Continuous improvement from a single overview

What happens to all those signals from incident reports, risk management and audits? If you bring them together in one place, you can see at a glance what is going well and what needs attention. Within Zenya you easily link those signals to concrete improvement actions. An intuitive workflow allows you to assign actions directly to responsible parties, set clear deadlines and monitor progress with smart dashboards and automatic notifications. This way, improvement remains self-evident, even during busy times on the ward.

This connection between functionalities is precisely what makes Zenya so powerful for hospitals. No fragmented programmes, but one central place to secure your entire PDCA cycle. Moreover, Zenya is easily linked to existing healthcare systems (such as the EHR), digital workstations and intranets. As a result, our software fits seamlessly with your daily practice: user-friendly, intuitive and focused on less administration and more space for care.

Featured services

Zenya is not just a supplier, but a development partner from A to Z

Zenya is more than software. We help you implement smart solutions within your organisation—whether you’re just getting started or looking to go deeper. Our consultants are here to support you with guidance, advice, and training.

Functional Application Management

Get support in the day-to-day management and ongoing development of Zenya, ensuring the software matches changing needs and processes.

Optimisation

Deploy Zenya smarter and more efficiently by evaluating the existing setup and making targeted improvements based on your goals and how you work.

Quickscan

Get quick insight into how Zenya is being used within your organisation, with concrete areas for improvement to get more out of the software.

Best Practice implementation

Get the most out of the software with an efficient approach to implementing Zenya based on practices that have proven themselves in practice.

Success stories

Discover how Zenya is helping healthcare clients move forward

Frequently asked questions

Any questions? We are happy to help

Is Zenya user-friendly for caregivers with full schedules?

Yes, that’s who we do it for. Zenya is designed with healthcare staff in mind. The interface is intuitive and can also be used on smartphones and tablets, allowing staff to look up a protocol or report an incident during their regular work, for example. Moreover, Zenya actually avoids duplication of work and searches in a variety of systems, making it time saving rather than costing.

Is Zenya also mobile compatible?

Yes. Our entire platform is responsive and works on smartphone, tablet and PC. Protocols are always available, report forms can be completed immediately (including any photos and videos) and tasks or audits can be ticked off on site. Is the connection not cooperating? Our app stores everything offline and synchronises as soon as coverage is restored. So the entire process, from consulting to recording and follow-up, is always within reach.

Can I link Zenya with our existing systems, such as the EHR or an HR system?

Absolutely. Zenya offers various integration options to fit seamlessly into your ICT landscape. Common links include with an EPD (such as ChipSoft HiX) to exchange incident reports or patient information, and with HR systems to keep user accounts up-to-date, for example. Through these integrations, information does not need to be entered twice and Zenya connects to existing workflows in the hospital. Want to know more? View all integrations with Zenya.

Who is already using Zenya in the hospital or healthcare industry?

With great pride and gratitude, we can say that Zenya is the most widely used solution for quality and safety in Dutch and Flemish hospitals. In addition, many laboratories, care groups, GGZ and VVT institutions work with (parts of) Zenya.

We not only have daily contact with quality officers, policy advisors and healthcare professionals within the healthcare sector, but also facilitate a large user community where knowledge sharing takes place between various healthcare organisations. From large university hospitals to local healthcare providers.

This means we know healthcare and also hospital practice up close. What works well, where things falter and what is needed. We take these insights into the further development of our software, so that Zenya fits in well with today’s practice, but is also flexible enough for tomorrow’s challenges.

How does Zenya help us comply with laws and regulations in healthcare?

In Zenya, you can secure and monitor quality frameworks. Think HKZ, Qualicor Global, ISO 9001 and the Wkkgz. But also information security standards such as NEN 7510 and ISO 27001. Our platform helps you assign, monitor and report. This way, you always know exactly where you stand and can provide direct evidence during audits.

Is Zenya safe for privacy-sensitive client information?

Our SaaS platform runs in an ISO 27001-, ISO 9001– and NEN 7510-certified environment. In addition, our SaaS platform makes it easy to comply with the AVG and also works with proven rights structures. Users can only access information intended for them. Read more about the privacy measures in our software.

What implementation and management support do we get?

As a client with Zenya, you go through the following four set steps:

  1. Kickstart: in an intake meeting, we sharply map out what is already going well and where opportunities lie.
  2. Go live: we fine-tune the solution and get it ready for use, so you can quickly get started.
  3. Instruction: users receive practical explanations so they can learn how to use the software themselves.
  4. Support: each customer is assigned a dedicated Zenya Customer Success Manager as a point of contact for questions and future optimisations, while our service desk is available for daily support and quick help with technical issues.

This not only gets you up and running quickly, but also keeps ongoing support at your fingertips. In addition, our team of consultants is available for more complex issues or optimisations.

What if my question is not listed here?

Then contact us – we will be happy to help you in person!

Curious about what Zenya can do for your healthcare organisation?

Contact our experts without obligation! We will be pleased to brainstorm with you.