HOSPITALS
Administration is something you cannot avoid as a hospital. You have to deal with audits, tracers, safety rounds, evaluations and other inspections. The quality of care is constantly under a magnifying glass and developments are rapid. Zenya helps you with smart software to get a grip on quality – in one reliable, integrated solution.
That way, your hospital can deliver the best care and manage quality. Did you know that we have been the specialist in this field for over 25 years? Our first assignment was software development for one hospital, today almost all hospitals in the Netherlands and Flanders use our software. So your hospital meets all quality and safety requirements.
Exploit your improvement potential by providing insight into what is going well and what could be improved. Via reports, audits and surveys, you quickly have a complete picture.
Give teams control over their own actions and tasks. Collaborate easily with external parties by sharing documents and reporting incidents transmurally.
Find your information quickly and anywhere. No unnecessary searching. No unnecessary information. So you can get to work quickly and have more time for the patient or client.
At a time when information is changing faster than ever, it is important to ensure that every healthcare professional has access to the right and most up-to-date information, anytime and anywhere. It should support them in their daily work so they can focus on what really matters: providing good care.
Zenya DOC is the document management system that secures the entire flow of information within your hospital. It makes document management more efficient, ensuring information is always available to staff and even volunteers and externals who need it. Employees have the most up-to-date protocols and procedures to hand wherever they are. This prevents errors and makes work easier and more efficient. And that can make a difference to patients every day.
Thanks to the interactive documents feature, you make information in documents easier to access. Healthcare professionals do not have to read huge chunks of text, but can quickly find the information that is relevant. Employees do not need a PC to consult interactive documents – the application is also responsive for tablets and smartphones. Clear reports offer document managers insight into the status of documents and the progress of changes and authorisations.
As a hospital, it is important to comply with quality and safety standards such as Qmentum, JCI and ISO 9001. By recording these standards in Zenya, you ensure that everything can be found in one place. And when you also record other standards and guidelines in Zenya, such as NEN 7510, it really creates an integrated picture.
With Zenya AUDIT you prepare audits and record findings in one system. You then easily deploy questionnaires and checklists with Zenya CHECK so that the required information can be collected. Loading the requirements of a standard means you know exactly what to look for. This way, you are always prepared for an external audit.
By setting up task schedules, you no longer miss any inspection or audit: Zenya provides you with notifications when the time comes again. You can assign tasks to individuals and teams, making internal collaboration easy. Zenya CHECK also allows you to survey external parties such as patients or suppliers so that their experiences can lead to targeted improvement actions.
Zenya has over 25 years of experience in hospital quality management. Indeed, this is where Zenya’s foundation lies. We know the ins and outs of guidelines and standards such as Qmentum, JCI, ISO 9001 and understand how Zenya can support you in this.
Want to get started right away? With our experts’ best practices, you’ll get off to a flying start to working more efficiently and safely.
Staff and patient safety must come first. That starts with the right protocols and procedures that are easy to consult. But unfortunately, every now and then something does go (almost) wrong… Whether it’s accidents on the work floor or with patients, incorrectly executed processes or other deviations: reporting them contributes to safety within your hospital. With Zenya FLOW, you easily set up logical workflows for safe incident reporting.
When objects such as rooms or devices are recorded in the Zenya Card file, they can easily be selected when reporting. This makes reporting even more accessible and less time-consuming. Reporting good practices is also possible, so they can be shared internally. This emphasises the positive side of safety and is fully in line with Safety-II.
A powerful set of causal analysis tools allows you to investigate the causes behind an incident or set of incidents. Link improvement measures, assign them to individuals or teams and track the status via clear dashboards. So you always know how your hospital is doing in terms of safety and quality, and where there is room for improvement.
A hospital cannot operate without risk management. Reporting, resolving and investigating incidents is a necessary step for safer working and higher quality of service, but wouldn’t it be nice if certain incidents could be prevented? Zenya RISK provides the ability to identify, evaluate and prioritise risks. Link control measures, assign them to individuals or teams and monitor them through periodic checks and clear dashboards. This way you are and stay in control of risks.
Zenya RISK is suitable for all risks from across the entire business. As such, it also forms the basis for information security and corporate governance. Moreover, the tool supports risk dialogue.
By linking risks to the objectives of your healthcare organisation and involving employees from all levels, you increase risk awareness and create involvement at all levels. This will enable you to turn risks into opportunities that contribute to achieving your goals.
Are you interested in Zenya and want to know more? Request a demo below.
We will be happy to discuss the possibilities for your organisation.