nlenbe-nlSmart software for better quality in healthcare.

Nursing

Safe and efficient care in one platform

Those working on quality and safety in nursing balance between good care and high standards. Clients deserve safe, person-centred care. To this end, nurses must be able to find protocols quickly and report incidents easily. At the same time, as an organisation you need to comply with the Wkkgz, NEN 7510 and other quality requirements. Audits, compliance and broader quality management meanwhile go on as usual. And all that under high work pressure and with tight staffing levels.

At Zenya, we bundle these processes into one intuitive platform. From MIC reports, risk management and audit preparations to improvement actions: everything comes together in one place. That means less administrative burden, more grip on quality and, above all, more room for what really matters: optimal, person-centred care.

Zenya Beeldmerk Transparant

Zenya in practice

What Zenya does for nursing

The right information, at any time

Whether it is wound care, medication control or other nursing operations: good care starts with clear agreements and up-to-date information. In practice, this is difficult, especially with teams in multiple locations or documents in different systems.

That is why Zenya offers one central place for all documents: from protocols and nursing work instructions to hygiene guidelines and care plans. Easily searchable, always up-to-date and directly accessible via PC, tablet or mobile. This way, everyone works with the same information and you have a strong foundation for safe, consistent care.

Reporting, learning and improving

An MIC report only becomes valuable when you actually do something with it. With Zenya, nurses register an MIC report or complaint quickly and easily via their browser or mobile phone. Family members or other external parties can also share experiences, for example via a report form on your website.

All reports and documentation come together in one central environment, ready for efficient follow-up. Zenya encourages an open reporting culture by making reporting and follow-up transparent. This makes it easier to comply with the Wkkgz, strengthen trust within teams and translate reports into concrete improvements.

From risk analysis to quality assurance

In nursing, risks are constantly lurking, from fall-related incidents to medication errors. Recognising such risks in time allows you to manage them before they grow into problems. Zenya helps you identify risks, link control measures and keep track of actions through one clear risk register.

Link this register to your preparation for audits and compliance, and you really get a grip on vulnerable processes. You respond faster to risks and points of attention from, for example, an IGJ inspection or the HKZ quality mark. You work proactively on safety and continuous improvement in the nursing home or district nursing.

Leveraging improvement opportunities, from notification to demonstrable results

Improvement opportunities in nursing arise every day: through audits, MIC reports, risk assessments or ideas from colleagues. With Zenya, you bring all those signals together in one shared improvement register. You immediately assign an owner and deadline, easily link the original source and track progress via dashboards and smart notifications.

This way, you demonstrably complete your PDCA cycle and link improvement actions to your quality management. As a result, teams clearly see the effect of their efforts, feel more ownership and keep the quality of care continuously on the move.

Featured services

Zenya is not just a supplier, but a development partner from A to Z

Zenya is more than software. We help you implement smart solutions within your organisation—whether you’re just getting started or looking to go deeper. Our consultants are here to support you with guidance, advice, and training.

Functional Application Management

Get support in the day-to-day management and ongoing development of Zenya, ensuring the software matches changing needs and processes.

Best Practice implementation

Get the most out of the software with an efficient approach to implementing Zenya based on practices that have proven themselves in practice.

Quickscan

Get quick insight into how Zenya is being used within your organisation, with concrete areas for improvement to get more out of the software.

Optimisation

Deploy Zenya smarter and more efficiently by evaluating the existing setup and making targeted improvements based on your goals and how you work.

Succes stories

Discover how Zenya is helping healthcare clients move forward

Frequently asked questions

Any questions? We are happy to help

Can I integrate Zenya with our ECD or other healthcare systems (such as Nedap ONS?)?

Yes. Zenya integrates with leading ECDs, including Nedap ONS, and other source systems. This allows employees to search for protocols or report incidents directly from their familiar environment, without duplication of effort. Want to know more? See all the integrations with Zenya.

How does Zenya help us comply with Wkkgz and HKZ requirements?

Reports, risks, audits and improvement actions are digitally secured in one platform. Reports demonstrably show what you do with complaints and MIC reports and how you follow up on internal audits. Inspectors or auditors thus get to see the complete PDCA cycle in one overview.

Is Zenya safe for privacy-sensitive client information?

Absolutely. Our SaaS platform runs in an ISO 27001- and NEN 7510-certified environment, makes it easy to comply with the GDPR and also works with proven rights structures. Users can only access information intended for them.

How does Zenya reduce the administrative workload for nurses?

Incidents can be registered, protocols searched and actions followed through one environment, directly in the browser or on a smartphone or tablet. Smart features, such as automatic workflows and AI search, mean that you spend less time manually retyping and searching for the right information or documentation. This leaves more time for direct care operations.

What implementation and management support do we get?

As a client with Zenya, you go through the following four set steps:

  1. Kickstart: in an intake meeting, we sharply map out what is already going well and where opportunities lie.
  2. Go live: we fine-tune the solution and get it ready for use, so you can quickly get started.
  3. Instruction: users receive practical explanations so they can learn how to use the software themselves.
  4. Support: each customer is assigned a dedicated Zenya Customer Success Manager as a point of contact for questions and future optimisations, while our service desk is available for daily support and quick help with technical issues.

This not only gets you up and running quickly, but also keeps ongoing support at your fingertips. In addition, our team of consultants is available for more complex issues or optimisations.

What if my question is not listed here?

Then contact us – we will be happy to help you in person!

Curious about what Zenya can do for your healthcare organisation?

Contact our experts without obligation! We will be pleased to brainstorm with you.