Smart software for better quality in healthcare.SERVICE
If your organisation decides to work with Zenya, you naturally want to get off to a good start. That’s why the service Consultancy at Implementation is an integral part of every new Zenya purchase.
Our consultants are ready to advise and assist you in a targeted implementation and set-up of the software. Together with your project team, we ensure that the software is efficiently implemented, configured and optimally suited to your organisation. After implementation and hands-on training, users and administrators can start using Zenya immediately.
Implementation, configuration and training: the most efficient way to get a good start with the purchased Zenya module(s)
With a tailored plan of action, we make sure Zenya fits your organisation and goals
Thanks to our broad experience, we think critically about the best implementation for your organisation
Proper implementation and configuration of Zenya is crucial to get the most out of the software. This requires specialist knowledge, which most organisations do not have in-house. Our consultants have carried out many Zenya implementations, making them efficient and knowledgeable about all the issues involved. Their broad experience allows them to best fit Zenya to the general and specific processes within your organisation.
To ensure a smooth transition from implementation and configuration to usage, it is equally important to train employees. Therefore, training courses for application administrators, coordinators and document managers are an integral part of this service.
A smooth implementation is teamwork and requires a project team, consisting of a content expert, functional application manager and IT specialist (possibly on call). At the start of the process, we take a very close look at your organisation. We make a tailor-made plan of action, a schedule with deadlines and we discuss which steps to take. We also carefully map out which resources are required for the implementation. Our consultant monitors the progress of the process, so that we can work with you to achieve the set planning and objectives on time.
The overall implementation process consists of twelve steps divided into three phases: preparation, implementation and completion. On a regular basis, we plan working sessions and meetings with the project team, during which the work is reviewed and the implementation choices explained. The meetings and work sessions are partly on-site and partly remote.
How long the overall implementation process takes depends, among other things, on the module(s) purchased, the availability of the project team, the clarity of the processes and the availability of the right resources. Before completion, we train the users. After completion and evaluation of the overall implementation, the consultant transfers responsibilities to the service desk and account manager, who are available for support.
Efficient implementation process
Efficient implementation and configuration of the purchased Zenya module(s) in a way that suits your organisation.
Project planning and support
Our consultant monitors the project planning and support and the progress of the entire implementation process.
Includes hands-on training
The service includes hands-on user training for application administrators, coordinators and document managers.
The service Consultancy at Implementation is designed for organisations that are going to work with one or more Zenya modules and want to get a good start with the software.
Want to know more about this service? Contact us for more information.
Are you interested in this Zenya service and want to know more? Then let us know.
We will be happy to explain more about this service.