Smart software for better quality in healthcare.SOLUTIONS
As a quality manager in healthcare, you know how important reporting (near) incidents is, but you notice that your staff cannot easily report these incidents. To get started with incident management properly, you need a clear overview and insight. Only then can you effectively work on improvement opportunities.
With Zenya, we offer you a proven incident management solution that supports healthcare professionals in registering, handling and analysing incidents and near misses. This makes your work easier and incident reporting really comes alive in your organisation.
Employees can easily report incidents anytime and anywhere from their primary system. Whether they are in the office, on the road or at the bedside
Handlers and stakeholders gain insight into incidents thanks to clear reports and clear dashboards, without compromising client privacy
The system keeps the organisation on its toes by proactively pointing out outstanding actions. The PDCA cycle of incident reporting and improvement is thus secured
Creating a safe reporting culture is tricky. When incidents go unreported or inadequately reported, not only do improvement opportunities remain, but you also run the risk of reducing the quality of care.
At Infoland, we understand the complexities of incident management in healthcare, thanks to more than 25 years of experience. With Zenya, you get a reliable and comprehensive solution to ensure quality of care for the healthcare professionals and clients in your organisation. This way, you bring (and keep) quality at a high level by recording, handling and analysing (near) incidents.
With Zenya, employees can report directly from their own primary system – be it an intranet platform or the EHR (Electronic Health Record). Handlers and stakeholders gain visibility into reported incidents thanks to clear reports and real-time dashboards, which you generate at the touch of a button.
Our solution is going to save you a lot of time, as the process around incident management will now happen automatically. Zenya proactively alerts you and your affected colleagues to open actions, ensuring smooth incident handling. The PDCA cycle around incident management is thus fully secured in your organisation.
Do you want to take incident management in your healthcare organisation to the next level? Then request a free demo right away here. We will be happy to talk to you to further explain our incident management solution.
Below you can read briefly how we work if you choose our incident management solution.
We begin with an intake session to map out your way of working, challenges, and regional context. With our best-practice setup, every organization can get started quickly and reliably.
In no time, you’ll have a fully functioning environment — clearly structured and tailored to your organisation. We ensure the software is well integrated into daily practice, so you can start using it right away.
We train your key users to work independently and effectively with Zenya. That way, they become ambassadors within their own organizations and points of contact for the wider collaboration.
Even after launch, we stay actively involved. Whether it’s updates, questions, or further development — our team is here to help. Together, we keep building quality across the region.
‘We have created workflows for IT notifications, data leaks, incidents, repairs and ideas for improvement. Anyone can now easily make a report. You can even take a picture via your phone, forward it, and done!’
‘We use the incident reporting system widely. We can link a flow to anything ourselves so that the right people are notified. They decide whether further analysis is needed and what the action points are.’
Contact our experts without obligation! We will be pleased to brainstorm with you.