Smart software for better quality in healthcare.

Get in touch

Ask us anything

Call, email, or fill out the contact form. We’ll get back to you as soon as we can.

Lucis One, High Tech Campus 91

5656 AG, Eindhoven

Need technical support?

Are you a Zenya user with a question about how something works, a feature, a malfunction, or a support request?

Head to My Zenya. There, you’ll find everything about your organization, support options, and contact information.

Can’t log in? Please contact your internal Zenya administrator or designated contact person. They can manage your access or create a new account for you.

Want to see Zenya in action?

We’d love to show you what it can do for your organization. Request your personalized demo now!

Get in touch

Do you have a question about Zenya, or would you like more information? Fill out the contact form below.

How can we help you?

CONTACT DETAILS

Can I just call or email you?

Of course! Give us a call between 8 a.m. and 6 p.m. at +31 (0)40 848 58 68 or send your question to info@zenya-software.com.

COMPLAINTS AND REPORTS

How do I file a complaint?

Have a complaint? We’d genuinely like to hear it. Share your thoughts through our complaint form.

YOUR VISIT

Where can I visit you?

Do you have an appointment? We’d love to welcome you to our office, Lucis One, at High Tech Campus 91, 5656 AG Eindhoven.

Where can I park during my visit?

We’re easy to reach via the High Tech Campus exit off the N2. You can park close to the building in one of the many parking lots. P9 is the closest.

Can I get to your office by public transportation?

Definitely! From the Eindhoven, HTC/Vijver bus stop, it’s less than a five-minute walk to our office.

TECHNICAL SUPPORT

How do I contact the service desk?

Go to My Zenya to ask questions and create support tickets. You can also respond to existing tickets there.

How do I report an outage?

Go to My Zenya and log in with your account. You can report outages there 24/7.

Where do I report bugs or missing features?

All in one place! You can also report bugs and missing features via My Zenya.

Where can I find the latest software updates?

You can find the patch notes for all our releases here: https://update.zenya-software.com.

BUSINESS & PARTNERSHIPS

Who should I contact regarding invoices?

Send an email to finance@zenya-software.com and we’ll get back to you.

Where can I ask about order planning?

Send an email to projectenbureau@zenya-software.com and we’ll assist you as soon as we can.

Who should I contact regarding marketing or PR?

Want to collaborate, or do you have a marketing or PR question? Send it to marketing@zenya-software.com.

Where can I find the data processing agreement?

We sign a data processing agreement with every organization that uses our software, so we have clear arrangements in place for handling personal data. You’ll find more information on this page.