Smart software for better quality in healthcare.
Add-on for Zenya

Zenya AI Chat

Ask a question in your own words and get an instant answer from your own Zenya environment. With sources. You can keep the conversation going too: AI Chat remembers the context and explains things in a way that fits your situation.

What can you use AI Chat for?

Zenya AI Chat helps everyone in your organization quickly find the right answer from your own documents, cards, forms, and reports in Zenya.

How do I get access to AI Chat?

AI Chat is an add-on, not a standalone product. You can get it on its own or pair it with Zenya AI Search. There's an additional cost for this advanced AI functionality.

Can I try Zenya AI Chat or see it in action?

Absolutely. Use this form to request a personal demo. We'd love to show you what AI Chat can do for you.

Features

What can you do with Zenya AI Chat?

Every question deserves a good answer. Zenya AI Chat helps you find it straight away, based on the knowledge your organization has already captured in Zenya. You get clear answers, plain-language explanations, and the ability to keep digging. Less pressure on your team, and a stronger learning culture.

Ask it in your own words

No more hunting for the right search terms. Just ask like you'd ask a colleague. "What's our protocol for needlestick injuries?" or "How do we handle aggression incidents?" AI Chat finds the answer for you.

Keep asking

Got a follow-up question? AI Chat remembers the context of your conversation, so you can keep digging without having to re-explain yourself.

Answers with sources

Every answer shows you where it came from: which document, which version, which form. One click and you're at the original source, so you can check whether it applies to your department or situation.

Pulls from multiple documents

Most answers aren't found in a single document. The policy is in one place, the exceptions in a work instruction, the escalation route somewhere else entirely. AI Chat brings it all together into one clear answer.

Explains things in plain language

A protocol is written to be thorough, not necessarily to be understood quickly on the shop floor. AI Chat explains answers in plain language, tuned to the question you're asking. Whether you're a nurse mid-shift, a new employee, or a manager who just needs the big picture.

Accessible to everyone

From care staff to quality managers to board members, AI Chat gives every type of user direct access to your organization's captured knowledge. Less searching, fewer internal questions, and less dependence on the handful of people who "just know."

Build your own assistants

You can also create assistants for specific contexts. Link each one to a fixed set of documents, so staff always search within what's relevant to them. Useful for departments, locations, teams, or topics.

Why did we develop Zenya AI Chat?

"In healthcare, you can't afford to waste time searching. Zenya Chat gives staff an immediate answer to their question, based on the protocols and guidelines their organization has actually put in place."

 

- Cas de Groot, Product Owner at Zenya

Zenya AI Chat in action

Frequently asked questions

Questions? We're happy to help

What exactly do you mean by "ask in your own words" in Zenya AI Chat? How does it work?

You phrase your question as you would ask a colleague, without using specific keywords. AI Chat then automatically searches for documents, forms and reports within your Zenya environment, provides the key information, and your organization itself provides the source.

How do I know that the answer I receive is reliable for my department or situation?

You'll always see the source: which document, which version, which report form, etc. You can go straight to it. This allows you to check whether it's suitable for your department, location or protocol.

What's the difference between Zenya AI Chat and Zenya AI Search?

AI Chat is a conversation partner: you ask questions, receive answers and can ask follow-up questions. AI Search focuses on finding information via natural language or questions, with references to sources. Chat builds on the conversation.

Can Zenya AI Chat be purchased separately, or do I need other Zenya modules?

AI Chat is not a standalone product but an add-on. You already need the Zenya environment. Advanced AI features such as Chat or Search often require an additional license and/or incur an extra charge.

Is Zenya AI secure in terms of privacy, and who can see my data?

Everything remains within your secure Zenya SaaS environment on Microsoft Azure. Outside of Azure or OpenAI, your data is not used to train models. Only those with read access can view relevant information.

How do I get started with AI Chat in our organization? Do I need to configure any settings or provide training?

You activate AI Chat as an add-on. Settings such as who is authorized to use it and which documents the chat can search through can be managed centrally. User training is not mandatory - AI Chat is intuitive - but it certainly helps with adoption.

Discover what Interactive documents can do for your organization

AI Chat changes how you work with the knowledge inside your organization. Want to see it for yourself? We'd love to show you.