Flemish hospital az West registered no less than 36,440 reports in Zenya in 2023. The az West has been using Zenya successfully since 2010 for all kinds of processes - from streamlining leave requests to administrative matters such as requesting a new project, and from evaluating suppliers to questionnaires for patients after their admission. Andrei […]
The cooperation between Infoland and Quasir is special. This is because Quasir not only happily uses Zenya themselves for their own complaint management, they also partner with Infoland and recommend Zenya to their customers. In this customer story, Ernst-Jan Meijer, Office Manager, and Siberta Hassing, Business Unit Manager, talk about this valuable cooperation and why […]
Providing accurate and secure information is crucial to delivering good care. Healthcare providers must always have access to the right information about patients, and patients must be confident that their sensitive data is handled safely. Lourens Dijkstra, CISO (Chief Information Security Officer) at Lentis, explains how his organisation deals with information security and how Zenya […]
From soil to life: dat is de slogan van Triferto, een internationale groothandel in minerale meststoffen. Met verschillende locaties verspreid over België, Frankrijk en Nederland is veiligheid voor hen een absolute topprioriteit. Harold Krikke, KAM-coördinator bij Triferto, vertelt hoe zij Zenya FLOW en de Capture app inzetten voor het melden van (bijna-)ongevallen en onveilige situaties […]
The drinking water company Oasen provides 778,000 people in part of South Holland and Utrecht with delicious and reliable drinking water on a daily basis. Incidents were recorded in several ways. Some incidents were being reported on paper and incidents related to health, environment and safety were recorded in a reporting system that was not […]
Adelante Care Group specialises in rehabilitation, intensive child care, labour, special education and audiology & communication. As Adelante has many different locations, an efficient and coordinating quality system is very important - and so is their complaints management. For both purposes, they use Zenya with great success. Jacky Wolfs is senior quality policy officer and […]
To make their document management more efficient and user-friendly, Group Agapè started looking for a new system. Through the team at RS health, a partner of Infoland, they ended up at Zenya and the project was launched at WZC Veilige Have. They now use the software across all sites and for other applications. Hanne Van […]
For 27 years, the Spine & Joint Centre has been the expert in treating physical complaints - especially back, pelvic and neck pain. As part of their first ISO certification, the rehabilitation and expertise centre set up a quality system. Gradually, however, the realisation grew that the system did not work very pleasantly at all. […]
By structurally enlisting the help of a functional manager for the Zenya modules, Alphons’ team’s workload remains manageable. Read more about how this solution supports UMC Utrecht.
Together with 61 GP practices, Humo for GPs (formerly known as ‘Care Group Synchroon’) aims to provide the best possible care to patients with a (chronic) illness. To achieve this, a lot of agreements are made and documents are shared with the various care colleagues. About two years ago, the care group felt the need […]
The best software for quality and risk management.
